FREQUENTLY ASKED QUESTIONS

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What are “other expenses” that I may be charged?

 

LOCAL RESEARCH - Copies, parking, road tolls, and mileage are basic charges that may apply for local research.  If you have requested hard copies of photographs rather than digital via email, additional charges will apply based upon your requested order.

 

TRAVELING RESEARCH - If you have contracted our researcher to travel to research, additional expenses may include airfare, hotel, rental car, fuel, per diem for meals, research facility admission fees/memberships, copies, parking, and road tolls may be applicable.  As a part of preparation for this type of service, Knightsbridge staff will work out a travel budget estimate ahead of time and present it to you for approval.

 

Payment Options

 

Knightsbridge accepts personal or business checks, money orders, and bank drafts. Please make checks payable to Knightsbridge Genealogy Services.

 

Credit card and electronic checks (ACH) are accepted through PayPal.  PayPal offers a secure format and does NOT require you to register or create an account.  Credit cards accepted include: Visa, MasterCard, American Express, and Discover. If you want to use the electronic check option, you will need to have a check in front of you in order to provide the bank routing number (your banks ID number) and your account number, both of which can be found on the bottom row of your check.

 

Ethics and Our Guarantee of Service

 

Knightsbridge Genealogy Services guarantees that our staff will use their best efforts and years of experience to provide you with excellent, skilled assistance researching your family history.  However, because every individual's family history is unique, it is not possible to guarantee results or that a certain sum of money will provide you with a certain number of new ancestors or documents. This is true for the simple reason that it will never be known exactly what historical records hold for your family until time is spent researching and studying the records.


"A professional should make no guarantee about finding the information you seek, and cannot predict the time it will take to prove relationships or discover details you need. It is important to remember that you will be paying the professional for his or her time and expertise."                                                                            
                                                                                                                                                               -- Association of Professional Genealogists

 

What is the primary LOCAL service area that Knightsbridge Genealogy Services covers in Florida?

 

Knightsbridge Genealogy Services primarily serves the west central Florida region. If Knightsbridge is providing custom research for you, travel within Florida, the U.S., and Internationally is possible. If you are looking for someone to pick-up a document in another area, our staff will refer you to a genealogist who lives in that area to help save you additional cost.  In addition to the greater Tampa Bay area, the following cities and counties are easily accessible:

 

HERNANDO: Bayport, Brooksville, Spring Hill, Weeki Watchee

 

HILLSBOROUGH: Brandon, Carrollwood, Lutz, Plant City, Riverview, Ruskin, Sun City Center, Tampa, Temple Terrace

 

MANATEE: Bradenton, Ellenton, Lakewood Ranch, Longboat Key, Palmetto

 

PASCO: Bayonet Point, Dade City, Hudson, Land O’Lakes, New Port Richey, Wesley Chapel, Zephyrhills

 

PINELLAS: Gulfport, St. Petersburg, Pinellas Park, Largo, Clearwater, Palm Harbor, Tarpon Springs

 

POLK: Auburndale, Bartow, Haines City, Lakeland, Lake Wales, Winter Haven

 

SARASOTA: Englewood, North Port, Sarasota, Siesta Key, Venice